Whether you’re offering a new service or you have updated holiday hours, be sure customers can rely on the information you have displayed on your Yelp Page. Once your page is complete, be sure you keep it up to date. The keywords and phrases used in these sections help you appear in Yelp search results, so be sure to naturally include terms that describe your services or products throughout your descriptions.īest practice: If anyone’s ever asked you “Do you offer _?”, then that information should live on your Yelp Page. Also called Meet the Owner/Manager, this is where you can say hello to your customers and tell them why you’re passionate about the work you do. Tell your customers what year your business started and the story of how it all began. Let your customers know what you’re all about and what you specialize in. For example, if you work on roofs, you can choose the roofing category and then select from nearly 40 services, like roof repair, clay tile roof installation, skylight repair, and more.Īdditionally, the “From the business” section allows you to share who you are and what you offer-all in your own words. You should also choose up to three categories that match your business, and from there, select as many services as applicable within each of those categories. This includes the basics-everything from your phone number to your operational hours to your amenities. When all parts of your page are filled out, you’ll appear in the most relevant search results, and when customers land on your page, they’ll be met with an abundance of helpful information. It’s the easiest way to attract customers on Yelp-and it’s completely free. Completely fill out your business informationĬlaiming your business gives you access to over 20 free page features and tools, including the ability to add the most up-to-date information to your business page. To help you do that, follow these tips for increasing and converting your customer connections on Yelp. And because after visiting Yelp, 90% of customers make a purchase within a week, you have a small window of opportunity to grab their attention and give them the information they need. To drive more of these customer connections for your business, it’s crucial to attract these high-intent customers and show them that you’re the best choice. Whether it’s clicking from your Yelp Page to your website or opening directions to your business on the Yelp app, consumers are constantly connecting with small businesses like yours. Customers connected with businesses on Yelp more than 111 million times in a recent month.* That’s 3.7 million connections a day and 154,000 connections per hour.īut what exactly is a connection? It’s essentially any way a customer can interact with your business on Yelp.
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